An IT strategy is no longer consider the techology as a supported tool to deliver the business processes. An inefficient IT architecture between the IT and business strategies can slow down the growth of business. Therefore, Your IT strategy and architecture must reinforce IT as a key enabler for your business growth-closely aligning with your business vision to promote innovation and improve service quality.

Jillion provides a large varity of IT and consultating services for your company. From headware to software. From network secrity to office surveillance.

IT Consulting & Maintenance
This service provides standard maintenance package for customer who needs more specific scope of service for their company network. This service covers any equipment that is connected to the servers, desktops, workstations, notebooks or printers.
Scope of Coverage
  • On-site Technical Service
  • Remote Technical Support
  • Desktop OS Supporting Services
  • Server OS Support Services
  • Network Support Service
  • Business Disaster Recovery Service
  • Routine System Monitoring Service
  • Asset Management Services
Desktop OS Supporting Services
  • Configure partition as requested
  • Install and configure the operating system
  • Ensure activation key is entered correctly
  • Install and configure device driver for the standard devices (Mouse, Keyboard, Floppy, CD-ROM, Hard drive, Network adapter, Video and sound controller)
  • Configure TCP/IP setting
  • Restart system
Server OS Support Services
  • Configure RAID system if required
  • Configure partition as requested
  • Install and configure the operating system
  • Ensure activation key is entered correctly
  • Install and configure device driver for the standard devices (Mouse, Keyboard, Floppy, CD-ROM, Hard drive, Network adapter, Video and sound controller)
  • Configure server to connect to domain or network
  • Configure TCP/IP setting
  • Install and Configure DNS, DHCP, WINS, Print Server and other server components.
Network Support Service

Diagnostic and troubleshooting of :
  • network printing issue
  • network file sharing issue
  • connectivity between server and workstation
  • cabling and network switch issue
  • network slow issue
  • Wide Area Network issue
Business Disaster Recovery Service
  • Ensure business recovery as soon as possible – improve business uptime
  • To reduce operation downtime affected by the malfunction
  • Review and test business continuity and disaster Recovery plan yearly.
Routine System Monitoring Service
  • Ensure backup is done completely every day, the software patches are deployed correctly every week and the antivirus definitions are deployed correctly every week.
  • Review the file replication plan monthly.
Asset Management Services
  • Track computer & software inventory
  • Manage software licenses to ensure compliance and optimize purchasing decisions

For more details, please go to our Package page.
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